Matthew Wilson
mattwilson207@gmail.com 207-380-3848
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Profile
College Junior with 8 years working in customer service. Experienced with balancing education and multiple job commitments. Reliable worker accustomed to interacting with the public as well as manual labor. Enrolled in Champlain College as a Game Design major.
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Work Experience
Customer Service Associate
Hannaford Supermarkets - Camden, Maine
⠂Bag and handle groceries for customers
⠂Work includes: Managing transactions, providing refunds, managing and accessing
Returns and service desk requests.
⠂Provide support and assistance to customers and fellow employees.
⠂Safely handle and dispose of damaged products, food and chemical waste
⠂Transport, restock and resupply shopping carts in all weather conditions
Lawn and Property Care
Landscaping - Bremen, Maine
⠂Managed lawn and property of large homes
⠂Provided Mowing, gardening, and handyman services
Big Brother
Big Brothers Big Sisters of Midcoast Maine - Nobleboro Maine
⠂Mentor and supporter to my paired "little brother"
⠂Dedicated my time after school to the Big Brothers Big Sisters program
Utility Worker
Sedexo - Champlain IDX and Dining Commons
⠂Cleaning Staff responsible for the sanitary conditions of dining areas
⠂Dishwashing Staff responsible for quick work to process used dining ware for new use
⠂Janitorial Staff responsible for cleaning cooking equipment and kitchen facilities
Customer Service Associate
Follet - Champlain Bookstore
⠂Customer Service employee, responsible for all manners of work regarding operation of registers.
⠂Work includes: Managing transactions, providing refunds, managing and accessing textbook rental accounts and handling money.
⠂Bookstore Handler responsible for taking inventory and organizing books and merchandise.
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Education
High School Diploma - Lincoln Academy, Newcastle, Maine
Graduated with honors
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Accomplishments
Hannaford Service Star - December, 2017 and July 2021
⠂A permanent award recognizing outstanding effort in customer service
⠂Awarded to an associate recommended by customers and then voted for by their co-workers